Insurance and Billing

• Do you accept my health insurance plan?
  We accept most major health insurance plans. Because plans change often, we recommend checking our insurance page, calling your insurance company, or contacting our office before your visit to make sure we are in your network.

• What if I do not have health insurance?
  We offer self-pay options for patients without health insurance. Please contact our office before your visit to ask about our standard fees and payment options.

• What do I need to bring to check-in for my appointment?
  Please bring a valid photo ID (like a driver's license) and your current health insurance card to every visit. This helps us make sure your billing information is correct.

Appointments and New Patients

• Are you accepting new patients?
  Yes! We are happy to welcome new patients to our clinic family. You can start the process by calling our office.

• How do I schedule, change, or cancel an appointment?
  You can book or manage your appointments by calling our office directly. If you need to cancel or change your time, please let us know at least 24 hours in advance.

• Do you offer virtual or telehealth visits?
  Yes! You can see a provider from the comfort of your home. Our team can diagnose and treat many illnesses through your smartphone, tablet, or computer. Please call the office to schedule a virtual visit. 

First Visit and Care

• What should I bring to my first appointment?
  For your first visit, please bring your ID, insurance card, a list of your current medications, and any past medical or immunization records. Please arrive 15 minutes early to finish your paperwork.

• How do I get a prescription refill?
  The fastest way to get a refill is to call your pharmacy directly. They will send a request to our office. Please allow 24 to 48 hours for our team to check and approve your refill.